You have the right to:
You are responsible for:
Allowing enough time for examination and explanation by the provider (minimally 30 minutes).
Providing insurance information when necessary and knowing the extent and limitations of your insurance benefits.
Honestly telling the staff about your current symptoms, your health history or any other information regarding your health that will help us treat you.
Following the treatment plan recommended by your healthcare provider.
Telling us the medications you are taking, including the strength and how often you take them. Include over-the-counter medications, dietary supplements and herbal products you take, and/or alternative medicines or treatments you receive. Report any allergies or reactions you have had to any medications.
Being considerate of MCLA Health Services staff and other patients, and respectful of MCLA Health Service’s property and the property of others.
Asking questions and discussing concerns with the provider concerning your diagnosis, treatment and prognosis of your illness or any instructions given.